Privacy Policy

Effective Date: April 27, 2024

Introduction

Welcome to our Privacy Policy. At Driveway Fresh Cleaners, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or utilize our driveway cleaning services.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you use our services. This includes:

Your name
Contact information such as email address and phone number
Service details, including location and requirements

Non-Personal Information

We also collect non-personally identifiable information to enhance your experience. This includes:

Browser type and version
IP address
Operating system
Pages visited on our website

How We Use Your Information

Your information is used to provide and improve our services. Specifically, we use your data to:

Process service requests and manage your account
Communicate with you regarding updates, offers, and information related to our services
Enhance our website to better serve you
Analyze usage patterns to improve our services

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing services to you.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Secure servers and encryption technologies
Regular security audits to identify and address vulnerabilities
Access controls to restrict who can view or use your information

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access your personal information that we hold
Request correction of any inaccurate or incomplete information
Request deletion of your personal information under certain conditions
Object to or restrict the processing of your personal information
Request data portability, allowing you to obtain and reuse your personal information for your own purposes across different services

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you use our website, which pages are most frequently visited, and how we can improve our services.

Session Cookies: These are temporary cookies that expire once you close your browser.
Persistent Cookies: These remain on your device for a set period or until you delete them.
Third-Party Cookies: These are set by third-party services we use, such as analytics providers.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of each website you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete it from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Your Consent

By using our services, you consent to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Automated Decision-Making

We do not engage in automated decision-making processes that significantly affect you. All our decisions related to your information are made with human oversight.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: You have given clear consent for us to process your personal information for specific purposes.
Contract: Processing is necessary for a contract we have with you.
Legal Obligation: Processing is necessary for compliance with a legal obligation.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests do not override those interests.

Third-Party Services

We use third-party services to assist us in our business operations, such as payment processing and customer relationship management. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will take appropriate measures to notify you and the relevant authorities in compliance with applicable laws.

Policy Enforcement

We enforce this Privacy Policy through regular audits and monitoring of our data handling practices. Non-compliance with this policy may result in disciplinary action, including termination of access to our services.

Feedback and Questions

If you have any feedback or questions about our Privacy Policy, you can reach out to us through our official channels. We are committed to addressing your concerns and ensuring your privacy is protected.